Hospitality Jobs In Chennai
Front Office Department
The "Front Office Department" is the major department
in a hotel which is situated at the front part of the hotel and its duty is to
sale the rooms of the hotels after registration and hand over key to the guest.
In other word, it is
"Show Case Window" of the hotel which reflects the image of a hotel.
It is the back bone as well as the "Nerve Centre" of a hotel from
where all the information and messages are communicated to the different
department or personnel. The front office department of a hotel holds first
important in view of the nature of a business in a hotel.
Hotel Manager
The General Manager is responsible for all aspects of operations at the hotel, for
day-to-day staff management and guests. He / She should be an ambassador for
the brand and your hotel. Responsible for managing the Hotels management team (HOD's) and overall hotel
team targets to deliver an excellent Guest experience.
Housekeeping Department
House-keeping is one of the main departments of the hotel.
Housekeeping team which is responsible for creating cleanliness, maintenance
and safe environment. By providing the maximum comforts to the guest, it
maintains the standard of the hotel which contributes the hotel for achieving
more profit by selling the rooms. The House-keeping department in hotel has the
main task for creating a "Home away from Home" environment for the
guest.
The facilities provided
by house-keeping department are not an easy
task for hotel or tourism establishment. The house-keeping department creates
the facilities, services in the room and that is what a tourist hotel is
selling. House-keeping department deals with providing cleanliness, comfort and
aesthetic value of any place is the cleanliness of the guest room, corridors
and public areas in a hotel to ensure that the standard of the hotel is
maintained. This unit does decor and design, room layout, selecting proper
linen, curtains, carpets, flower arrangement etc.
Guest Service
Guest service representatives
work in hotels, spas or other locations and help guests to get
the information or service they
need to make their stay enjoyable. Guest service representatives listen to guests and help to accommodate
their requests, whether it's extra towels, toothpaste, or a dinner
recommendation.
Room Attendant
Performs routine duties in
cleaning and servicing of guest rooms and
baths under supervision of housekeeping supervisor. Room attendant promotes a positive
image of the property to guests and must be pleasant, honest, and friendly and
should also able to address guest requests and problems.
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