Hospitality Jobs In Chennai
Front Office Department
The
"Front Office Department" is the major department in a hotel which is
situated at the front part of the hotel and its duty is to sale the rooms of
the hotels after registration and hand over key to the guest.
In other word, it is "Show Case Window" of the
hotel which reflects the image of a hotel. It is the back bone as well as the
"Nerve Centre" of a
hotel from where all the information and messages are communicated to the
different department or personnel. The front office department of a hotel holds
first important in view of the nature of a business in a hotel.
Hotel Manager
The General Manager is responsible for all aspects
of operations at the hotel, for day-to-day staff management and guests.
He / She should be an ambassador for the brand and your hotel. Responsible
for managing the Hotels management
team (HOD's) and
overall hotel team targets to deliver an excellent Guest experience.
Housekeeping Department
House-keeping
is one of the main departments of the hotel. Housekeeping team which is
responsible for creating cleanliness, maintenance and safe environment. By
providing the maximum comforts to the guest, it maintains the standard of the
hotel which contributes the hotel for achieving more profit by selling the rooms.
The House-keeping department in hotel has the main task for creating a
"Home away from Home" environment for the guest.
The facilities provided by house-keeping department are
not an easy task for hotel or tourism establishment. The house-keeping
department creates the facilities, services in the room and that is what a
tourist hotel is selling. House-keeping department deals with providing
cleanliness, comfort and aesthetic value of any place is the cleanliness of the
guest room, corridors and public areas in a hotel to ensure that the standard
of the hotel is maintained. This unit does decor and design, room layout,
selecting proper linen, curtains, carpets, flower arrangement etc.
Guest Service
Guest service representatives
work in hotels, spas or other locations and help guests to get the information or service they need to make their stay
enjoyable. Guest service representatives listen to guests and
help to accommodate their requests, whether it's extra towels, toothpaste, or a
dinner recommendation.
Room Attendant
Performs routine duties in
cleaning and servicing of guest rooms and
baths under supervision of housekeeping supervisor. Room attendant promotes a positive
image of the property to guests and must be pleasant, honest, and friendly and
should also able to address guest requests and problems.
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